❓ FAQ

Check-in is from 2:00 PM. Check-out must be completed by 11:00 AM. If you arrive early or need a late checkout, please contact us and we will do our best to accommodate you.

We offer 7 bungalows in various configurations: single, double and family (from 2 to 6 people). Each bungalow has its own terrace with sea or pool views.

Breakfast is not included. However, we offer complimentary coffee every morning. Local restaurants are available nearby.

Yes, we offer free and secure parking for our guests.

Yes, we are pet-friendly! We welcome pets at no extra charge, provided they are well-behaved and do not disturb other guests.

Yes, free WiFi is available for all guests. The access code will be provided at check-in.

You can cancel your booking for free while it is still in "Pending" status from your client account. Once the deposit is confirmed, the booking cannot be cancelled. For any issue, contact us at resa@cocotours.org.

We accept bank transfers, PayPal and Tigo Money. Payment instructions are sent by email after your booking is confirmed. The remaining balance is paid on-site upon arrival.

Yes, we organize excursions to Punta Sal, Cayos Cochinos and Punta Izopo. You can book directly on our website. Our guests benefit from preferential rates.

Some of our bungalows have easier access. We recommend contacting us before booking so we can guide you to the most suitable bungalow.

It is a full-day experience combining a boat trip, crystal-clear beach, tropical forest hike, and wildlife observation. An unforgettable experience in the Jeannette Kawas National Park.

The excursion lasts approximately 7 to 8 hours. Departure is in the morning and return is in the late afternoon.

Round-trip boat transport, a local guide, forest tour, beach access and basic snorkeling are included. Lunch and additional equipment are optional.

Departure is from our pier in Miami, located in the Bay of Tela. The exact address will be provided upon booking confirmation.

Yes, we recommend booking in advance. You can book online and secure your spot with a 30% deposit. Places are limited (minimum 8 people required to validate the tour).

We recommend bringing: swimsuit, sunscreen, mosquito repellent, towel, light clothing, water shoes and water. A hat and sunglasses are also advisable.

Yes, it is a family-friendly activity. However, children must be under constant parental supervision, especially during swimming and hiking.

Yes, you can bring your own equipment or use ours. The site offers great conditions to observe the local marine life.

If weather conditions are unfavorable, the excursion may be postponed or cancelled for safety reasons. You will be notified as early as possible and a new date will be proposed.

During the forest hike, you can observe monkeys, tropical birds, iguanas and a wide variety of exotic plants. It is a unique experience in one of the best-preserved tropical forests in Central America.